FAQ
Why can I only download the pdf version of the resources?
You need to be a member of morelearning to download the editable versions.
How can I become a member?
You can join online
with your credit/debit card using Google Checkout's secure online
payment system and receive your membership details by email usually
within 24 hours.
Alternatively, download and fill in a membership form, enclose a cheque payable to Morelearning Ltd or a purchase order and post it to us at Morelearning Ltd, PO Box 344, Bristol BS9 4WS, UK.
Click here to join.
How much does it cost?
Click here for pricing.
How do I join online?
Navigate to our membership page and read our
terms and conditions. You
must agree to these before you can become a member. Check the box to
indicate you accept our terms and conditions and then click on the Join
button to display the next page.
Click on the Annual Individual or Annual Departmental Google Checkout icon to initiate payment on Google Checkout's secure server. When entering your details please be sure to enter your email address correctly. Whilst placing your order please do not check the "Keep my email address confidential" box - if you do we will receive an anonymised email address with your order which uses the Google Checkout forwarding service and may slow down the processing of your order.
After you have placed your order you will receive a confirmation email from Google checkout (if you don't receive this in a reasonable time log in to Google Checkout and check your order status and personal details to ensure they are correct). We will send you an email from resources@morelearning.net which you need to reply to in order to confirm your preferred username and contact email address. Please add resources@morelearning.net to your contact list or ensure your junk email filter is set to accept email from the morelearning.net domain (N.B. If you choose the "Keep my email address confidential" option in Google Checkout our emails will be forwarded from an anonymous email address at checkout.google.com so make sure your junk email filter is set to accept email from the checkout.google.com domain). If you don't receive our email please check your junk email box. If we don't receive a reply within 24 hours we will allocate you a username and email this and your password to the email address on your order. We will also confirm these in writing to the postal address recorded on your order.
If you need to contact us regarding your order email resources@morelearning.net and include your order number.
How do I join by post?
Navigate to our membership page and read our
terms and conditions. You
must agree to these before you can become a member. Check the box to
indicate you accept our terms and conditions and then click on the Join
button to display the next page.
Click on the pdf or word icon to download an application form. Fill out the form and enclose a cheque payable to Morelearning Ltd or purchase order for the correct amount and post it to us. Please also send us an email to let us know your form is in the post.
When we have received your order we will email you your username and password and post confirmation of these to the address provided.
Is it secure to join online?
Credit and debit card transactions
are handled on Google Checkout's secure server and are fully encrypted
in line with banking industry standards.
I joined online so why haven't I received my username and password?
When we receive an order we send an email to you ask you for your
preferred username.
If we don't receive a reply within 24 hours we will allocate you a
username and email this and your password to the email address on your order.
We will also confirm these in writing to the postal address
recorded on your order. Please check your inbox and/or junk mailbox for
our emails from morelearning.net, or if you decided to keep your email
address confidential, from checkout.google.com.
Why doesn't the password you sent me work?
Please make sure you type the username and password exactly as detailed in our email.
Passwords are case sensitive so please make sure CAPS LOCK isn't on.
Does Morelearning have my card details?
No, your card details are never passed to us.
Do you automatically charge my card when my membership is about
to expire?
No, we will send you a reminder by email shortly before expiry. If you
rejoin prior to your expiry date your membership will be extended by one
year from the expiry date.
How do I log in?
Click on the Login link and enter your username and password. You will
now be able to download the editable versions of our resources.
Can I edit my membership details?
Once you have logged in click on My Details and you can change your first name, last name, password
and contact email address. You cannot change your username or membership expiry date.
What if I have forgotten my username or password?
If you have forgotten your password click on the forgotten password link
on the login page. On the next page enter your username and click on the
'Email me my password' button. Your password will be sent to you at your
contact email address.
If you have forgotten your username please email us at resources@morelearning.net including your full name so we can check our records and email you your username and password.
I have found a link that doesn't work.
Please email us with details so we can fix it.
I have found a mistake.
Please email us with details so we can fix it.